Apple has acknowledged customer complaints about the iPhone 15 models running hot and has announced that a software update will address the issue.
The overheating is unrelated to the new model’s design, which features a titanium enclosure and aluminum frame. The company emphasizes that overheating is not a safety or long-term performance risk and is committed to resolving the issue.
The company has identified a few issues contributing to the problem, including bugs in the iOS 17 software and certain third-party apps causing system overload. Apple is collaborating with app developers to resolve these issues and has assured users that forthcoming software updates will not compromise the performance of the devices.
Factors Contributing to iPhone 15 Overheating
After extensive research, Apple discovered that certain factors contribute to overheating the iPhone 15 and is addressing these issues and is developing solutions to rectify them.
Apple will address the issue. It has announced that it will release a software update to address the complaints of overheating on the iPhone 15. The company has identified a few issues contributing to the problem, including a bug in the iOS 17 software.
According to company, the overheating is a combination of bugs in iOS 17, specific apps, and a temporary setup period. The company has identified these conditions and is working on fixes. Apple assures users that the forthcoming software update will not compromise the performance of the devices.
The upcoming update will fix this bug. Another issue is related to certain third-party apps causing system overload.
Apple Assures Devices Are Safe
Apple states that it is normal for machines to feel warm during heavy usage and assures users that the devices are safe to use as long as there are no temperature warnings. The company is actively addressing the overheating issue and is committed to resolving it.
Some users have reported that their new iPhones are running warmer than expected. The company has acknowledged the issue and identified a few potential causes. During the initial setup or restoration of the device, increased background activity, such as downloading apps, purchasing content, and indexing files for Spotlight search, is cited as a reason the device feels warm.
Apple has also discovered a bug in iOS 17 affecting certain users and will resolve it through a future software update. Additionally, recent updates to third-party apps are causing system overload, and is working with app developers to release fixes for these issues.
Some Apps Trigger Overheating
For example, Instagram triggers overheating and has intermittent periods of high battery consumption. However, Apple has reassured users that the overheating is not a safety or long-term performance risk.
Aside from the reports on the latest iPhone models, the heat issues also affected some iPhone 14 models when using Instagram and after updating to iOS 17. This information suggests that the app’s impact is wider than the iPhone 15 lineup.
The company has also addressed charging concerns by confirming that the iPhone 15 Pro and Pro Max support USB-C adapters compliant with the USB-C standard and USB Power Delivery. They mentioned that charging is at a maximum of 27W, and exceeding 20W may result in the device warming up.
It is unclear when the fix for the iOS 17 bug will be released, but it will be in the iOS 17.1 update.
Written by Janet Grace Ortigas
Reuters: Apple identifies issues causing overheating in the iPhone 15; by Juby Babu
CNBC: Apple will issue a software update to address iPhone 15 overheating complaints; by Kif Leswing
Apple Insider: Apple confirms iOS 17 fix for overheating iPhones is on the way; by Malcolm Owen